Returns Policy
Returns Policy
We want you to love your Sorted Living products. If you're not completely satisfied, we're here to help.
Eligibility
Items may be returned within 30 days of delivery, provided they are unused, in their original condition, and in original packaging.
Non-Returnable Items
- Items marked as final sale
- Items that have been used, damaged, or altered
- Items without original packaging
How to Start a Return
- Email us at support@sortedliving.org with your order number and reason for return.
- We'll respond within 2 business days with return instructions.
- Ship the item back using a trackable shipping method.
Refunds
Once we receive and inspect your return, we'll notify you of the approval status. Approved refunds are processed within 5–7 business days to your original payment method.
Exchanges
We currently do not offer direct exchanges. Please return your item and place a new order.
Questions?
Contact us at support@sortedliving.org or visit our Contact page.