At Sorted Living, we want you to shop with confidence.
Returns
You may request a return within 30 days of receiving your order.
To be eligible for a return, items must be unused, in their original packaging, and in the same condition that you received them.
Damaged or Incorrect Items
If your order arrives damaged, defective, or incorrect, please contact us within 7 days of delivery. Include your order number and photos of the item so we can resolve the issue quickly.
Refunds
Once your return has been received and inspected, we’ll notify you of the approval status. Approved refunds will be issued to your original payment method.
Please allow 5–10 business days for your bank or card issuer to process the refund.
Non-Returnable Items
Certain items may not be eligible for return due to hygiene or safety reasons, or if they have been used after delivery.
Need Help?
If you have any questions regarding a return or refund, please contact us through our Contact page. We’re happy to assist.